Platinum Package Protection
We introduced Platinum Package Protection to our checkout and shipping process - now every order placed through our online store has the option to receive premium coverage against package loss, damage or theft.
What is Platinum Package Protection?
In an effort to provide more safety, assurance, and insurance for our amazing customers, we’re happy to announce that The Honey Jar now offers Platinum Package Protection. Simply add to your cart at checkout to safeguard against any unforeseen hiccups that may arise.
Platinum Package Protection is a shipping insurance that covers packages that are lost, stolen, or damaged in transit. This ensures that customers get what they paid for, and allows for easy reordering with one simple click.
Q: HOW DO I FILE A CLAIM FOR A LOST, STOLEN, OR DAMAGED PACKAGE?
You can file a one-click claim through the email that Route sends you after you check out, or you can file here.