Package Protection Claim

A message from our owner

We stand behind every order with our Golden Rule Promise.

We know how disappointing it is when an order doesn’t arrive as expected, and we’re truly sorry this happened to you.

At The Honey Jar, our Golden Rule Promise means we treat every customer the way we’d want to be treated. That’s why we’ll make this right - right away. With a replacement or a refund - without waiting on the shipping carrier to approve it. Please fill out this quick form, and we’ll take care of the rest. You can count on us!

• Owner, The Honey Jar

About your order

Order number

Email address

Full name

Claim type

Damage Lost in transit Delivered but not received (Theft) Substantial delay

Delivery date (if delivered)

Tracking number

What happened? Briefly describe the issue. For theft, tell us where packages are usually left.

Upload photos Required for Damage claims: include packaging + item. Up to 5 images. Avoid personal/sensitive details in photos.

Confirmations I confirm the information provided is accurate to the best of my knowledge. I understand my statement and photos may be shared with the shipping carrier as evidence. I understand claims must follow the timeframes in the Package Protection Policy.

We typically review claims within 2 business days and usually reship immediately. We may contact you if we need additional information.

Celebrating 20 Years!

Our story begins with a family road trip, a chance discovery in a hotel lobby, and a jar of whipped honey.

20 years later we are still sharing the honey we love with our friends and neighbors. The neighborhood is just a lot bigger.

Let customers speak for us

from 6123 reviews

Winnie the Pooh Honey Pot - Baby Shower Party Favors - 2 oz Clover Honey Bear - Set of 10

Cute!!!!

Adorable lil Honey Bears filled with very yummy honey👍👍👍. Personalized tags. 👍👍. All was awesome and very reasonably priced 😎😎. Great baby shower favors 💕💕💕

Winnie the Pooh Honey Pot - Baby Shower Party Favors - 2 oz Clover Honey Bear - Set of 10

10/28/2025

6 oz Honey Sample Pack- Clover, Wildflower, and Orange Blossom - Raw and Unfiltered

Mary D.

I love it . Thank you. Mary Davis

6 oz Honey Sample Pack- Clover, Wildflower, and Orange Blossom - Raw and Unfiltered

10/27/2025

Tom K.

Good honey sticks.

100 Pack - Clover Honey Sticks

10/26/2025

Utah Wildflower Honey - Raw and Unfiltered Bulk - 1 gallon (12lbs)

LAL

Great honey

Shipping and packaging was great. Love this honey and I buy it a lot. Getting ready to look for honey sticks to put in Christmas gift bags.

Utah Wildflower Honey - Raw and Unfiltered Bulk - 1 gallon (12lbs)

10/25/2025

Kathy

Best of all

I used to buy honey from them in Honeyville, UT
I lost track on them when they moved away.
So glad when I found they had a store .
Excellent quality honey, I love it so much.

Buy 2 Honey Quarts, Get a FREE Tote!

M B.

Wonderful Honey

I have been looking for honey sticks for a while and I stumbled upon the honey jar.
I ordered peach, orange, and the ginger sticks for my son and I. I absolutely love them.
I also ordered a small jar of honey that I have not yet tried, however, it smells amazing.
You can not go wrong with the honey from the honey jar if you are a honey lover.

50 Pack - Peach Honey Sticks

Woodland Animal - Baby Shower Party Favors - 2 oz Clover Honey - Set of 10

Laura G.

Perfect for baby shower!

These jars are super adorable for my granddaughter baby shower! I ordered the design with the pink flowers, and they did an excellent job. The shipping was super-fast and very well packed. Im VERY pleased with my purchase. Thanks!!!

Woodland Animal - Baby Shower Party Favors - 2 oz Clover Honey - Set of 10

10/23/2025

T.n.

Honey

It has unique, authentic taste.

Clover Honey - Raw and Unfiltered Bulk - 1 gallon (12lbs)

Honey Favor Kit - Wedding Party Shower Favors - 2 oz Clover Honey - Set of 10

sharon a.

GREAT STUFF

Ordering was a breeze, will continue to tell everyone about your HONEY.

Honey Favor Kit - Wedding Party Shower Favors - 2 oz Clover Honey - Set of 10

10/22/2025

Vicki C.

Love the honey straws

I was recently introduced to honey straws for tea and i have a new found love. I’m excited to try the various flavors!!

100 Pack - Variety Honey Sticks

Utah Honey Corn 7.5 oz Resealable Bag - Case Qty

Alvin Y.

Best tasting caramel corn I have ever had

Utah Honey Corn 7.5 oz Resealable Bag - Case Qty

Winnie the Pooh & Friends -Baby Shower Favors - 2 oz Clover Honey - Set of 10

Lois

Baby shower perfect!

The two ounce honey jars with Winnie the Pooh labels are perfect for a baby shower! Easy to assemble! The hole for the charm could have been a little bigger to thread the twine. Otherwise, they are adorable!

Winnie the Pooh & Friends -Baby Shower Favors - 2 oz Clover Honey - Set of 10

10/21/2025

Winnie the Pooh Butterflies -Baby Shower Favors - 2 oz Clover Honey - Set of 10

Kristen P.

Perfect for a baby shower favor!!

Added a thin sage green double sided bow, ( as gender is not known), and in keeping with the “woodland forest”theme. They are Adorable and Sweet!! You will love these! Packed beautifully!

Winnie the Pooh Butterflies -Baby Shower Favors - 2 oz Clover Honey - Set of 10

stephanie s.

Quality product!

Would definitely buy again.

10/20/2025

Michael K.

Delicious honey!

This honey is absolutely delicious and it's delivered directly to my home within a few days. Forever customer!

Package Protection Claim

Let customers speak for us

Celebrating 20 Years!

Contact information

Support

Guides & Info